Privacy Policy

Last updated: January 2025

1. Introduction

Alphatok Technology Pte Ltd ("Alphatok", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you contact us or use our services, we may collect personally identifiable information, such as your name, email address, phone number, company name, and job title.

Usage Data

We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.

3. Use of Your Information

We may use the information we collect about you to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service and support
  • Send you marketing and promotional communications (with your consent)
  • Process transactions and send related information
  • Comply with legal obligations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Service Providers: We may share your information with third-party service providers who perform services on our behalf.
  • Legal Requirements: We may disclose your information where required by law or to protect our rights.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

7. Your Rights

Under applicable data protection laws, you may have the following rights:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Websites

Our website may contain links to third-party websites and services. We have no control over the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Alphatok Technology Pte Ltd
73 Ayer Rajah Crescent #03-09/10
Singapore 139952
Email: Contact@alphatokai.com